Manual Import Methods

In some cases, the API may not be suitable to use in the completion of orders or importing / exporting data. In these cases, the Neto Import Data and Export Data functions can be used to synchronise data between .wms and Neto. Refer to the Neto Support documentation.

Note: Import / export does not interact with Neto Advanced Inventory.

Example cases where this data can be done instead is:

  • when back orders are required

  • when serial numbers must be entered

  • when more detailed delivery information is required

  • when more detailed item data is being stored in Neto, especially in custom fields.

For imports, the simplest method is to configure an advanced import and use the URL section to do a GET on a File Export of your choice.

A sample structure of a file exports exists.

The following key parameters are required:

  • InstanceCode

  • APIKey

  • ExportFileType (typically GenericSQL if you are creating)

  • DocumentFormat (must be CSV for Neto imports).

By configuring a Pull, data can be synchronised at regular intervals. Neto has 2 different forms of order updates:

  • Order Update

    This form of update will only update data within Neto and not trigger any automation flows.

  • Order Status Update

    This form will update the orders, as well as trigger any tracking or automation emails required at the selected stage of the process.

Exports are simpler still, which means selecting the required fields and exporting based on the API or Import Tool you are using with .wms.